Two print shop owners running a wide-format press in Kerr County, Texas

Journal / Starting Out

What to Do Before You Open a Business, In the Order That Actually Matters

The most expensive mistake I see in new businesses has nothing to do with money. It is sequence.

People do not fail because they were lazy. Most of the folks I talk to who are about to open a business are working harder than anyone I know. They fail because they did the right things in the wrong order, and by the time they figured that out they had already spent the budget.

So here is what to do before you open a business, in the order that actually saves you money. I am going to be blunt about it, because being polite about this has never once helped anybody.

The order most people use, and why it burns cash

Watch how it usually goes.

Somebody has an idea. They think of a name in the truck on the way home. They buy the domain that night, because the domain is nine bucks and it feels like a decision. Then they get a logo, because everybody says get a logo. Then a website, because you need a website. Then they open the doors, and then, only then, somebody asks: so who is this actually for?

And there it is. The most important question in the whole damn business, asked dead last, after every expensive thing has already been built on top of the answer.

That is why the rebrand always costs more than the brand. You are not paying to build it once. You are paying to build it, undo it, and build it again, and the second one hurts worse because by then you know better.

Step one: figure out who is actually paying you

Not “everybody.” Not “anybody in the Hill Country who needs what I do.”

A real person. With a real budget, a real reason to care, and a real reason to pick you over the four other people doing something similar within twenty miles.

I know that feels like it narrows things. It does. That is the entire point. Businesses that grow are the ones willing to say who they are not for. The ones that stall are the ones so scared of leaving somebody out that they end up describing themselves in language so broad it means nothing.

If your answer to “who is this for” takes longer than two sentences, you do not have an answer yet. You have a hope.

Step two: find the empty spot

Your competitors already exist, even if you do not yet. That is genuinely good news, because it means the market has already told you what it looks like. You just have to go look.

Pull up seven to ten of them. Not to copy. To find the gap.

Read what they say about themselves. You will notice something uncomfortable fast: most of them say the exact same thing. Quality work. Family owned. Serving the area since whenever. Nine businesses, one message, and not one of them owns a position in anybody’s head.

That sameness is your opening. The spot nobody is standing in is worth more than being slightly better at the spot everybody is fighting over.

Step three: decide what you are going to be known for

One thing. Not six.

This is the part people resist hardest, and I get why. When you are starting out, saying no to potential work feels insane. You need the money. Every job looks like a job you should take.

Take the work. Seriously, take it, pay your bills. But do not let a scattered client list turn into a scattered message. What you do for money in year one and what you are known for can be two different things while you get established.

The businesses that never make that separation are still, eight years later, describing themselves as “we do a little bit of everything.” Which reads to a customer as: we are not particularly good at any of it.

Step four: sort out how you sound before how you look

Here is the part that gets skipped every single time.

A designer takes what you believe about your business and makes it look good. That is the job, and a good one earns every dollar. But if what you hand them is fuzzy, you get a beautiful, well organized, fuzzy brand. The fuzziness survives. It just gets better typography.

Nobody in that process was hired to ask whether the message was right. So decide, in plain words a normal human would say out loud, what you do, who for, and why it matters. Then hand that to a designer and watch how much better their work gets when they have something real to work from.

Step five: now you can build the thing

Logo. Colors. Website. Signage. The stuff you were itching to start with on day one.

It goes faster now, it costs less, and it comes out better, because every decision has something to point at. Should the logo be playful or serious? Well, who is buying, and what do they trust? Suddenly that is not a taste argument between you and your cousin. It is a question with an answer.

Step six: show up in two places, not five

Pick the two or three platforms your actual customers actually use, and be genuinely good there.

The temptation at launch is to be everywhere at once, because being everywhere feels like effort. It is not. It is dilution. Five dead accounts do more damage to somebody’s confidence in you than two accounts that look alive, because a profile with four posts from March tells a visitor you quit.

And get your Google Business Profile up on day one if you are local. Not day ninety. Day one. It is free, it takes an afternoon, and it is the single biggest thing local businesses ignore until it gets embarrassing.

Where I learned this the hard way

I am not writing this from theory. I did it backwards myself.

Photography started as a hobby I did not treat like a business, right alongside my design work, and it grew faster than I planned for. For a long stretch the backend of my own company was a wreck. Posts thrown together the night before. Flyers with no system behind them. Campaigns built at midnight because I forgot they were due. Just hustle and hope.

I was a designer. I could build the whole thing myself, and I still spent two years fixing surfaces instead of the foundation, because fixing surfaces felt productive and the other thing felt like sitting alone in a room with my own problems.

It took auditing my own business, with the same lens I put on everyone else’s, before I got honest about it. That is a shitty way to learn something that could have been decided in a week at the start.

What this actually costs you if you skip it

Nothing, up front. That is the trap. Skipping this step is free on day one and expensive on day four hundred.

The bill shows up as a website you rebuild in eighteen months. A logo you quietly stop using. Ad money spent talking to people who were never going to buy. A name you have grown to hate but cannot afford to change now that it is on the truck.

None of that shows up as a line item called “we skipped strategy.” It shows up as a slow leak you cannot trace.

The honest pitch

Working out who you are for, where the gap is, and what to build first is a specific job, and it is the one I do before I will build anything for anybody. Ten categories, seven to ten real competitors researched, ten engines behind it instead of my opinion.

If you have got nothing built yet, or a side hustle that outgrew itself and now has to work like a real business, that is the path over at txbrandaudit.com/new-business. Same price as the audit, pointed forward instead of backward.

Then you decide what to do with it. Build it with me, hand it to whoever you were going to hire anyway, or run it yourself. The blueprint stands on its own either way.

And if you already know what you need and just want the work done, tell me what you are building.

Gabe Rene


Gabe Rene

Gabe Rene LLC | GR Studio & Co.  /  210.802.6055  /  grstudioco.com

Next Step

Not sure what to build first?

That is the whole point of the Strategy Foundation. We define who you are for and what to build first, before you spend a dollar on the wrong thing.